Articles
Guiding Clients Through Divorce: How Your Role Can Be Transformational
Divorce is not just a legal event. It is one of the most emotionally and financially destabilising experiences a person can go through. By arriving early in the proceedings, personal finance professionals are in a unique position to help clients navigate divorce well.
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Succession Planning in Financial Planning Practices – Building a Legacy, Not Just an Exit
Succession planning isn’t just an exit strategy. Discover why financial planners should start planning for continuity, culture and the next generation.
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Building Resilience as a Financial Adviser
Clients come to financial advisers at important moments in their lives. Nearing retirement. Selling a business, Going through divorce. Dealing with bereavement.
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The Role of a Financial Adviser: A Chartered Planner’s Journey into Financial Planning
Chartered Financial Planner Jay Dalwal explains what financial advisers really do, how financial planning works, and why independent financial advice matters in the UK today.
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Burnout, Alignment and the Physics of Truth
Most financial professionals I know did not enter this profession by accident. They were drawn to it by a desire to help people make sense of financial uncertainty, to offer perspective when emotions run high, and to bring clarity to the decisions that really matter.
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The Space Between Busy and Better
February is an interesting month in our profession. The optimism of January is still faintly visible, but the reality of the year is already in full swing.
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Tax-Efficient Financial Planning
Tax efficiency is central to good financial planning. Done well, tax and financial planning are not separate disciplines, they are two sides of the same coin.
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Introducing When Money Meets Human Nature
The real differentiator will be those who understand the human mind as well as they understand the balance sheet. We are not just advisers, but defenders of our clients’ wellbeing.
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Why Niching Down Could Be the Smartest Move for Your Career
In the financial advice profession, as in many other sectors, one of the most common pieces of advice you’ll hear is “niche down.”
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The Talent Gap
Are we addressing a fundamental issue in hiring practices and our perception of the type of people we want in the profession?
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Financial Planners + Philanthropy Advisers = In This Together
The number one thing financial planners can do is confidently raise philanthropy in their conversations with clients early on.
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Don’t call me Shirley! The Power of Active Listening
Active listening puts the onus on the listener to deeply engage with the speaker. It requires a strong, conscious focus and appropriate body language.
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How to become a Financial Adviser
I hope you share the same passion I have for being a Financial Adviser delivering Financial Planning. It’s about people and relationships.
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Practical tips for fast tracking your financial planning career
Challenges facing new financial planners include more skill than experience, confidence, finding new business and career opportunities.
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Creating a Capacity for Life’s Perks
Can a client’s small weekly habits be more impactful than the technically excellent planning and advice we give?
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Who You Gonna Call?
Let’s not forget the unparalleled comfort that a trusted financial adviser can bring to a family at their time of greatest need
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The Power of Influence and the Art of Giving Advice
Social media presents exciting opportunities for financial advisers to take inspiration from influencers’ playbooks.
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Something’s Gotta Give
Every day, financial planners are working with clients to help them resolve their own three-constraint problems.
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A sip of wisdom: how wine making and financial planning are more alike than you think
Whether you are into wine or financial planning, success in either field requires a deep commitment to ongoing learning and development.
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The Power of Comprehensive Client Information
Discovering what clients may not readily disclose allows us to craft more accurate, relevant, and effective financial plans.
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The most important skill in Financial Planning
Is it to do with cashflow modelling? Tax planning or building an amazing investment portfolio? I’d argue that it’s curiosity.
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How can you plan unless you know what you are planning for?
The importance of stablishing objectives is a basic principle of financial planning and is now more paramount than ever before.
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Navigating a whiteout
If you are going to venture into an unfamiliar and potentially dangerous environment, go along with someone who knows what they’re doing
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Marketing your Business: upping your marketing game
Practical strategies to elevate your financial planning firm’s marketing—attract the right clients, build your brand, and grow your business.
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“This is your captain speaking …”
To be effective you need to be able to apply that knowledge to your client’s unique situation. The more you can tailor your messaging by building upon what is familiar to them, the more successful you can be.
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The difference between vision and strategy and why it matters
So, as you enjoy some well-earned time off, close your eyes and imagine… if you were walking into your business in five years, what are you experiencing? What clients are you serving?
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Getting financial planning clients: The fact that gets overlooked
Most advice on how to find financial planning clients is prescriptive. It tells you what to do or where to look. Yet how helpful is this?
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The most important client meeting
Throughout a lifetime relationship, a planner might have many interactions with their clients. Still, I would argue that the review meeting stakes the claim as the most important.
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The secret to keeping your financial planning clients for life
Creating happy, enthusiastic, loyal financial planning clients for life requires you to do one thing well, and consistently. So, what is that one thing?
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What I Have Learned Since Finding My Niche
Niche means we receive far more enquiries from professional connections, friends, social media and internet searches amongst others.
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Bringing the Next Generation Into Our Profession
How can we bridge the gap between all the companies searching for talent and all the next generation talent desperate to find a career?
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Why Succession Planning is Important to Me
We discuss our clients’ goals way before retirement, we should also do it for ourselves. Here is my 10-year succession plan.
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Building Your Brand – My Journey
Niching and specialising in divorce was the best thing I ever did and the business has grown significantly ever since. Although at first it was very daunting.
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What It Means to Tell a Good Story About Your Business
You don’t just tell your brand story through websites, brochures and advertisements. It’s done through the spoken word too. Aim to do justice to your brand every time you open your mouth.
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Building Deeper Financial Advisory Relationships with Women
Dimensional introduced its Women and Wealth community in 2015 in response to the growing interest in this subject from advisors across the globe. We started by asking a simple question: are the financial planning needs of women different?
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The Practice Manager – Why You Need One
Owners of financial planning firms often approach me when considering hiring a Practice Manager for their firm. Over the years, I notice that those hiring for this role for the first time tend to grapple with the same questions …
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The Six Steps to Selling Your Financial Planning Business
There are things about your business that you don’t know, challenges that lie ahead you cannot foresee. If you are serious about one day selling, you need to start now.
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I Used To Dream About Being a Farmer, How Did I Discover Financial Planning?
For me, school was tough! If you told me then that I would be dedicating to a life-long career of learning and pursuit of qualifications, I would have run a mile. But this is the thing about the profession, you do exams because you want to.
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Content Marketing
Despite having found his way to success largely by accident, Pete Matthew describes himself as “living proof” that creating content online can lead to great things. Increased turnover, enhanced professional standing and, he believes, it will make you a better adviser.
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I Love the First Meeting with a Potential Client
I get to meet someone new and find about who they really are; where they are now and what their dreams and aspirations are for the future. I find the stories of other people inspirational. If we can help them live a bigger future going forward, that’s very exciting
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The Move to a Full Financial Planning World
For many reasons my recent move from an investment focused role to a full financial planning one was quite simply the biggest decision of my career. I wanted to add more value to clients’ lives rather than just measuring financial returns.
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The Soul Millionaire Journey is Born
The Flight of The Soul Millionaire, Chapter 3. A framework emerges that creates empowered people. What’s more surprising is that the same framework improves how leaders behave, how teams excel and how revenue increases.
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10 Things Every Website needs
In a remote-first world, your website is your real estate, it’s your shopfront, your receptionist, your billboard. The only visible presence you have.
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You Have a Story. And You’re The Hero
The Flight of The Soul Millionaire, Chapter 2. Now you discover the ageless model, which underpins almost every story of ordinary folk who embark upon extraordinary journeys …
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You’re About to See What Transformation Looks Like
The journey to greater impact requires transformational thinking and behaviour assuming you want to create something meaningful.
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Using real life client scenarios is a powerful training strategy
When I was asked to mentor three future financial planners, I initially found the prospect quite daunting. How would I inspire them?
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Verbal PR – how to win clients through storytelling
This article is a follow up to the webinar – How To Win Clients Through Verbal Storytelling.
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How Do You Build a Niche?
About five years ago, David Scarlett asked me who I liked working with best and who I felt I did the best job for. I had absolutely no answer for him.
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Why is Marketing a Dirty Word in Financial Advice?
A successful financial adviser shouldn’t need to market themselves. They should be busy enough with Client Referrals. Or so I had been told.
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How to Ask Great Questions
Do you remember Mikhail Gorbachev? He was the last leader of the Soviet Union, and played a pivotal role in dismantling the Cold War.
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Clients Request More Information About Staying Safe Online
When asked, clients most wanted to know more about staying safe online rather than market updates or investment.
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The Power of a Great Back Office
To insource or to outsource is the most important decision to make. This is the efficient beating heart of your firm now and in the future.
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Discover the Power of Independent Thinking
Eight years ago, I was frazzled. I was the person with the answers. I had little time or space to breathe, let alone think!
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There is no end of content to help you become a better Financial Planner
Training I have undertaken and resources I have found useful. What’s exciting is I can ‘feel’ that I am a better Financial Planner than I was only last year.
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Learnings from juggling busy roles
The Power of Financial Planning is something I feel really passionate about: seeing clients journey from that initial meeting to designing the life that they’ve always wanted.
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The Power of Paraplanning
Paraplanning is definitely now more mainstream but with no specific qualification requirements nor a definitive job description, many tasks can fall under this title.
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Taking control of your ongoing reviews
Customer reviews can creep up on you, with dozens needing completion in a matter of days. As a financial adviser, you have a contractual requirement to provide a full financial review to your client.
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Fixing Problems or Enhancing Lives. Where would you rather be?
Shadowing two great financial planners allowed me to see first-hand the key to providing great outcomes is great conversations with clients.
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How Being Chartered is Just the Beginning
A list of ‘nevers’, achieving Chartered Financial Planner status, a year by myself, giving birth and why I created my own online ‘village’ community.
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Producing a Virtual Event for Clients
Ruth Sturkey shares Paradigm Norton’s experience of planning and producing a virtual event for clients. Having all things backed up is key.
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Opportunities to Keep Engaging
An annual client Review Meeting acts as our formal client touch point each year to review what has happened and what changes need to be made to inform the future.
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Slowly but Surely does it
Much has been written about the first meeting with a prospective client. What happens when the prospect decides to proceed?
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The Power of Process
Systemise 90% of what you do ensuring that you have the time to customise the remaining 10% that truly matters and prioritise automatisation.
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Life as a Young Financial Adviser
Authenticity is the most important thing of all. Showing up as yourself, doing the very best job you can do, is a quality we can all respect at any stage of life.
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Shift Your Mindset from the Constraints of Today
Replace ‘Vision, Mission, Objectives, Strategy, Tactics’ with ‘Purpose’.
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Tools and Apps Financial Advisers Can’t Live Without
It goes without saying that we’re all now more dependent on digital technologies than ever.
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Rethink Your Leadership to Thrive in The ‘New Normal’
It’s time to rethink your leadership style; not just yours but the leadership you need to develop and nurture in your team.
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Make Your Goal Setting More Successful
How being more aware of your values and less focused on the goal itself can just create a far better life.
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Video Meetings Just Changed Your World
Respected journalist, the publisher of Inside Information and the godfather of US Financial Planning, Bob Veres, wrote about four years ago that the biggest disruptor in financial services might just be video conferencing technology.
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Using Principles of Financial Wellbeing to Interact with Clients
We are in unprecedented times. Your clients want to hear from you more than ever and not necessarily about their investments.
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A New Entry into the Financial Lexicon: ‘Financial Wellbeing’
I confess, when I started to write this article, I wondered whether ‘financial wellbeing’ was just some new buzz phrase or a phrase worth using.
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Top 10 tips in times of market chaos
Learnings from over a decade of working with Financial Planners and talking to their clients. Some thoughts for coaching clients and deeper client conversations.
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10 Great Tips for Using a Financial Coaching Approach
Here are Jan Bowen-Nielsen and Chris Budd’s top 10 tips for using a coaching approach to increase client engagement.
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Coaching books for Financial Planners
In the questions and comments raised by some of the 2,000 or so people attending the two PFS Power webinars with Chris Budd and Jan Bowen-Nielsen, there were quite a few requests for us to recommend books about coaching.
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Great Coaching Questions
During the PFS Power Coaching Webinars that Jan Bowen-Nielsen and I conducted on 28 January 2020, several people asked, “Can you suggest some great questions?” Here are a few thoughts.
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Financial Planning Meeting – First Contact, First Meeting
Since discovering Lifestyle Financial Planning, Tamsin Caine has believed in it. It didn’t make it any easier to master. She is sure lots of other Financial Planners feel the same.
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Clients & the Power of Love
From the first meeting we create an opportunity for clients to speak and feel what it’s like to be listened to. Sometimes for the first time.
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Embracing new Technology
Technology will be transformational in making Financial Planning more accessible than ever before. By Anthony Villis.
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Piercing the Surface
Focus on achieving good outcomes for clients and you have the foundations of a Financial Planning proposition already in place.
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Bringing Money to Life
Our aim with PFS POWER is to empower and equip our readers to change people’s lives through Financial Planning. For many this means a change in mindset from transactional advice to a more comprehensive, life-focused service.
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Let’s pretend you are not here
Kevin Deamer makes a point of rehearsing what happens when the time comes for Executors to complete all the necessary paperwork.
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The best service you can give
Aligning yourself with your clients’ best interests is paramount in the provision of the best service you can give. When a desire to help people comes first, the money will follow if you always do the right thing, says Michael Freedman.
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Focus on what you can control
Structuring a Financial Planning business can be difficult. Applying some investment principles can paint an interesting picture.
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Use of coaching
Having recently undertaken a business coaching certification I found one of the benefits was an opportunity to reflect on interaction with clients.
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Person before problem
Have you been in client meetings and found yourself doing most of the talking? You might be keen to share product knowledge, to show your expertise, or you may just want to be liked and to build rapport.
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Types of Coaching for Financial Advice
In financial advice, two types of coaching have been rising in prominence over recent years: ‘pure’ coaching, and financial coaching.
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Deepening Relationships
Our job is not just to help clients accumulate resources but to help them as their coach and cheerleader as another life stage begins.
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Great Annual Planning Meetings
You’ve taken on a new client, given them a great initial Financial Planning experience, followed up with an Annual Planning Meeting and are wondering what now? By Garry Hale.
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Draft Planning Meeting
Often meeting number two, the ‘draft’ planning meeting is another time to shine. It’s when life and money come together to show what’s possible.
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The Power of Emotion
Clients tend to seek advice when big life events come along: selling a business, stopping work, a new business, birth of a child, a new house, ill health, divorce. It’s no surprise that people often have heightened emotions that affect their decisions. Anthony Villis explains.
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Purposeful Preparation
Prior to a first meeting, setting the right expectations in clients’ minds is vital.
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The Client Experience is more than a Six Step Process
Broadly speaking, six steps are considered to form the foundation of a Financial Planning process used with clients.
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The Stethoscope and the Importance of Coaching
The stethoscope was a great leap forward for medicine. Find out how the story of it shines a light on Financial Planning.
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The Power to Change Lives
Anthony Villis talks about adopting a Lifestyle Financial Planning approach in 2014, and his firm, First Wealth, hasn’t looked back.
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Client Meetings
The number of client meetings and time taken differs from firm to firm as they adapt a Financial Planning process that works for them. By Carrie Bendall.
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The Client Experience
There are two sides to the client experience: the actual process clients go through and the outcomes clients receive. Whilst the outcomes of Financial Planning are positive, the Financial Planning process can be initially daunting.
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Lifetime Cashflow Modelling
Financial Planners should put lifetime cashflow modelling at the heart of what they do.
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Financial Planning Process
Many people focus on making money rather than discovering how much they actually need during the course of their lifetime. Imagine how you would feel if you knew you had enough money, not just to do the things you want, but to help others too.
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What it Takes to be a Good Financial Planner
The job of a Financial Planner is 95% people skills and 5% technical skills, but you need to know 100% of the 5% technical.
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(Why) Don’t all Financial Advisers do it this Way?
Like many people I came to financial advice in mid-life, triggered by a move from secure employment status in a large multi-national to self-employment.
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