POWER Planning, A Coaching Way of Being, Consumer Outcome 5 Confidence

Rob Macdonald
Rob Macdonald
Coach & Consultant

Confidence is defined as “a feeling of trust and firm belief in yourself or others”. Given that trust is the currency of financial planning, it is no surprise that Confidence is critical to the success of a consumer-focused outcomes approach to financial planning.

Without trust, no matter how good the personal finance professional’s advice, clients will not have Confidence in their financial life, their professional partner or themselves. But it is not only the Confidence of the client that is key. A personal finance professional must have confidence in their own identity and be very clear on the role that they play for clients. Confidence breeds confidence, and we cannot hope to have confident clients without confident professionals. And for clients and professionals, courage is the undercoat for confidence.

During this webinar we will explore the three areas of Confidence that are important:

  • Confidence of the client in their personal financial life plan.
  • Confidence of the personal finance professional in themselves
  • Confidence of the client in the personal finance profession

Learning outcomes

  • Understand why Confidence is so important to a consumer-focused outcomes approach
  • Determine what gives clients Confidence in their personal financial professional partner and their financial plan
  • Clarify the importance of the personal finance professional’s own level of Confidence

Check out all the webinars in this series

  • POWER Planning, A Coaching Way of Being, 5 Consumer Outcomes

    The five Consumer Outcomes POWER Planning seeks to deliver are: Clarity, Connection, Choice, Control and Confidence. Underpinning the achievement of these outcomes is a consumer-focused approach to financial planning.
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  • POWER Planning, A Coaching Way of Being, Consumer Outcome 1 Clarity

    Money is a means to an end; it enables or disables how we live our lives. So before talking about money, personal finance professionals have the challenge of helping clients think about what they want from their life.
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  • POWER Planning, A Coaching Way of Being Consumer Outcome 2 Connection

    Personal financial planning can be seen by clients as a technical profession, involving numbers and products. People often don’t get financial advice for fear of what the numbers will show, or because they think they are just going to be ‘sold’ a product, one they are not sure they really need.
    Learn More
  • POWER Planning, A Coaching Way of Being, Consumer Outcome 3 Choice

    “It is our choices, Harry, that show what we truly are, far more than our abilities”. Professor Albus Dumbledore’s advice to a young Harry Potter captures the reality that clients are a product of their choices good and bad.
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  • POWER Planning, A Coaching Way of Being, Consumer Outcome 4 Control

    Research indicates that a client’s financial health does not depend on income level, asset size, education, age, or geographic location. The most important determinant of financial health is the extent to which a person feels in Control of their financial life.
    Learn More