POWER Planning, A Coaching Way of Being, Consumer Outcome 4 Control

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Rob Macdonald
Rob Macdonald
Coach & Consultant

Research indicates that a client’s financial health does not depend on income level, asset size, education, age, or geographic location. The most important determinant of financial health is the extent to which a person feels in Control of their financial life.

This Control does not mean that clients must be directly managing all their financial affairs, but rather that they feel that they can cope with any surprise that life throws at them, be it positive or negative, be it a financial boon or setback. The perception of feeling in Control is critical to financial health.

Enabling clients to feel in Control of their life and money extends from how they make and implement their financial choices, to how financial professionals communicate with them. How financial professionals communicate with clients has the greatest impact on their experience of financial planning and ultimately determines the extent to which they feel they have control or not.

During this webinar we will explore how personal finance professionals can help their clients feel in Control of their financial life. We will consider the key role of communication in enabling clients to feel in Control, and how adopting a Coaching Way of Being can reinforce a sense of Control for clients.

Learning outcomes

  • Determine what it means for a client to feel in control
  • Clarify the benefits for a client of feeling in control
  • Understand how a personal finance professional can facilitate a client’s sense of control.

Check out all the webinars in this series

  • POWER Planning, A Coaching Way of Being, 5 Consumer Outcomes
    The five Consumer Outcomes POWER Planning seeks to deliver are: Clarity, Connection, Choice, Control and Confidence. Underpinning the achievement of these outcomes is a consumer-focused approach to financial planning.
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  • POWER Planning, A Coaching Way of Being, Consumer Outcome 1 Clarity
    Money is a means to an end; it enables or disables how we live our lives. So before talking about money, personal finance professionals have the challenge of helping clients think about what they want from their life.
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  • POWER Planning, A Coaching Way of Being Consumer Outcome 2 Connection
    Personal financial planning can be seen by clients as a technical profession, involving numbers and products. People often don’t get financial advice for fear of what the numbers will show, or because they think they are just going to be ‘sold’ a product, one they are not sure they really need.
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  • POWER Planning, A Coaching Way of Being, Consumer Outcome 3 Choice
    “It is our choices, Harry, that show what we truly are, far more than our abilities”. Professor Albus Dumbledore’s advice to a young Harry Potter captures the reality that clients are a product of their choices good and bad.
    Learn More

  • POWER Planning, A Coaching Way of Being, Consumer Outcome 5 Confidence
    Confidence is defined as “a feeling of trust and firm belief in yourself or others”. Given that trust is the currency of financial planning, it is no surprise that Confidence is critical to the success of a consumer-focused outcomes approach to financial planning.
    Learn More

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